Frequently Asked Questions

This website is owned and operated by Sunburst logo LLC.

  • I live in Columbia Mo. Can you please tell me how I could go about obtaining a bid on some screen printing?

You can go about this a lot of different ways. You can either give us a call and talk to one of our knowledgeable staff or just go to our web site and click on free quote request. Then simply fill out the information that is required in order for us to give you a competitive bid. One of our estimators should be able to get you a bid within twenty four hours of being sent.

  • What type of customer do you normally deal with on an every day basis?

Our typical every day bid request is for custom screen printing on a T-shirt or custom embroidery on a ball cap or jacket. This could differ between one or two dozen piece order to a five hundred piece request . We don't have a set way of going about our business. Our customer base is so different from one another. We take great pride in being able to be flexible. Our approach to catering to the small t shirt order is consistent to the way we handle the large orders Our approach is to handle it with the exact same respect and attention to detail as the large ones. We understand that the customer who needs 12 to 24 items is usually on a limited budget. The amount of money spent is probably important to them as a major corporation's t-shirt order is going to be to them and we treat it as such. We are going to approach it with the same respect and attention to detail because we know that it's all relative. We know that this sensitivity to our customers is what distinguishes T-shirt printing Colombia, MO to other custom screen printing and custom embroidery companies in our industry.

  • There are so many choices in Columbia MO when it comes to what screen printing company that I can work with on my tee shirt order. How will I know that yours is going to be my best pick?

To start with we have a great reputation combined with well over sixteen years under our belt.

Let's face it, you're probably not going to be around for that long if you're not very good at what you do. We are very versed in what is considered to be very best state of the art T-shirt screen printing techniques, in addition to having access to what is considered to be our industry's finest embroidery equipment. We not only take on the simple jobs but we have the confidence to also take on the difficult ones that other company's might shy away from. A lot of these tee shirt images that we work with on a daily basis are literally complex pieces of art work. They can vary from the most complicated of images to the simple 1 color screen printing logo.

  • How much is it if I wanted to have a T shirt screen printed?

Well that would depend on many different criterion. When we price out a job, there are a lot different variables that are taken in to consideration before we submit a quote . Every screen printing and embroidery job is different from every other.

Our estimating team would be more then happy to compose you a free no obligation quote on your tee shirts and any other type of apparel that you might be interested in. Why don't you log on to our web site? That is a terrific place to start and it is very user friendly and easy to navigate your way around. The catalog has over 15,000 different styles of caps and outerwear that you can pick from. Go ahead and send over your art work and then let us know how many of which type item along with the catalog number that you would like to use. Then simply let us know if you prefer screen printing or embroidery. That's all we need to be able to figure out a quote that hopefully will be equally conducive to each of us. You should receive your quote within 24 hours.

  • What exactly am I paying for when I am accessed a set up charge?

You are not being accessed a charge for a screen. You are only being charged for us to develop a film in order to burn a screen. When the the job is completed, we will store the film and can reuse it again for a future order with no additional fee. If you decide that you would like to obtain the film then we will be glad to let you have it. With this approach it actually results in being much easier on the environment in comparison to discarding used screens thus filling up land fills. When a reorder is eventually placed, it's simple because everything is all ready in place. We don't have to contend with color separations or reestablish the films.

  • When I submit my free quote, does your estimate also include the t-shirt?

Yes, your estimate will include the T shirt. I would recommend that you let us provide the tee shirt as well as the screen printing and/or embroidery on it . We can obtain the garment wholesale, therefore there is great value for you, most likely. One more reason that we like to provide the t shirt is this: In case of a misprint, we can replace the shirts easily. If you provide them, then often times we cannot acquire them wholesale and often times we can't obtain them at all.

If you still rather go out and get your own product, then we can compose a special quote that would be for just the embroidery or screen printing.

  • I have no way of putting together a decent piece of art. Are you able to help me with putting a great design together?

Sure, many of our customers already have the image ready to go. Sometimes it does need to be cleaned up or color separated. If you do end up needing some help with your art, we can be of help. Keep in mind that a finished t-shirt is never going to be any better than the art that it originated from. Therefore, good clean art is imperative to receiving a great end result.

  • I'm a college student in Columbia, MO and I waited way too long to order these tee shirts. Can you be of any help to me?

Yes. We try and do whatever we can. We offer a 3 or 4 day rush service. An extra rush charge will be accessed at the time your quote is given.

  • Should I expect my shirts to last more than 6 months?

That would depend on many different things that will determine the longevity of your t-shirt. For example, "How often is it going to be washed?". "Do you use bleach in your laundry detergent?" One of the most important parts in attempting to acquire a long lifespan out of your screen printing is making sure that you get a really good cure on the ink. There is often a very fine line between scorching and curing the ink. Most screen printing inks will cure at approximately 320 degrees. Embroidery logos on the other hand will almost always out last the shirt itself.

  • I would like to be able to see some samples of your work that you have done.

Absolutely, we can show you as many samples of our work as you would like to see. We would also be happy to provide you with an embroidery proof before we begin to start applying your logo.

Call me or my staff if you have any questions or concerns that we can help answer. You can actually talk to a real person because we really answer our phones. If we are on the phone talking with another customer, then just leave a message and we will call you back as soon as we possibly can.

We appreciate the chance to potentially work with you!

Mike Fadem 314-374-4408